Privacy Policy

Last updated: October 27, 2025

1. Introduction

WatchLuxe ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website watchluxe.shop and make purchases from us.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and contact information (email, phone number)
  • Shipping and billing addresses
  • Payment information (processed securely through Razorpay)
  • Order history and preferences
  • Communication preferences

Automatically Collected Information

  • IP address and browser type
  • Device information
  • Pages visited and time spent on site
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Send you marketing communications (with your consent)
  • Improve our website and customer service
  • Detect and prevent fraud
  • Comply with legal obligations
  • Analyze website usage and trends

4. Information Sharing

We may share your information with:

  • Service Providers: Payment processors, shipping companies, and IT service providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Understand how you use our website
  • Improve website functionality
  • Provide personalized content

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Withdraw consent at any time
  • Opt-out of marketing communications

To exercise these rights, please contact us at najarkamran212@gmail.com

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: najarkamran212@gmail.com

Phone: +91 84930 92218 | +91 78894 71244

Hours: Monday-Saturday, 10:00 AM - 7:00 PM IST